Head of Trustee Relationships

Date Posted: 16/04/2024

Location: London

Job Type: Full time

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Who are Just?

We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets.

We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement.

That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement.

Purpose
In this position you will be responsible for building strong relationships with Trustees – including professional and independent trustees. As well as building opportunities with existing clients to ensure Just have opportunities to assist on the schemes de-risking journey.

Job Role Accountabilities

Lead and own the relationships with independent and professional trustees ensuring that they fully understand and support the propositions offered.
Lead and execute the strategy for developing opportunities with existing buy in clients, ensuring that their de-risking journeys are fully understood and opportunities to support are maximised. Including attending trustee meetings regularly on our existing accounts to give an update on Just/look for solutions.
Develop innovative solutions to the client’s needs, both existing clients but also ensuring that IT’s/PT’s get the required support.
Work with the wider business to understand and use solutions to assist in maximising profit with a particular focus in assisting the de-risking journey of our existing clients.
Significantly input into the marketing strategy for DB and importantly ensure the quality of the teams marketing to existing customers and trustees are of the highest standards
Attend and present at relevant forums and meetings to ensure brand awareness improved at trustee events.
Support the development of the DB proposition and ensure the delivery of the development required in respect of existing clients
Be able to stand in for Director of Business Development at relevant meeting, including SMT/Management Meeting

Skills and Knowledge

Leadership and influencing skills.
Strong level of business acumen.
Problem analysis and resolution skills.
Ability to cope with conflict, stress and crisis situations.
Capable of working collaboratively and effectively
Excellent verbal, written communication and interpersonal skills.
Open minded and willing to engage in challenge.
High degree of understanding of the products and services provided by the Group, the markets and the regulatory / legal framework that the Group operates within.

Experience

Experience gained in the Life Insurance industry
Strong defined benefit experience and strong knowledge of current Pensions legislation.
Experience of working with Trustees

Why Just?

We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We’ve made good progress so far and encourage our people to make small and meaningful changes in their everyday lives, so that we can protect our planet for future generations.

Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just. We have joined a number of initiatives including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+. There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity.

What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other.

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