Administrator

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Administrator

Customer Service, Operations & General Management

Reigate - Roebuck

Reigate - Roebuck



R1522



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DESCRIPTION

The Role

A fantastic opportunity has arisen to join us on a  6 Month Fixed Term Basis as an Administrator within the Lifetime Mortgage Area in our Customer Services Department.

As an Administrator you will be responsible for providing administrative support to our Customers, partners and external 3rd parties considering at all times how to achieve the best Customer outcome.

We are seeking someone who is driven to provide excellent customer service and who maintains focus when faced with high volumes of work, ensuring accuracy at all times.

Training is provided and you will have a Team Leader who will ensure you have everything you need to complete your role successfully.

Whilst experience of customer service or administration within a financial services company is beneficial and would give you a head-start in this role, it is not essential.

You will

  • Ensure that administrative tasks are processed efficiently and accurately
  • Provide and maintain excellent levels of customer service, providing prompt and efficient responses to enquiries
  • Take ownership and responsibility when handling customer enquiries via inbound or outbound calls, emails or post       
  • Perform other ad-hoc duties as required                                                
     

You are

  • Educated to GCSEs or equivalent level, including English and Maths (passed at grade C or above)
  • Computer literate (with experience in Microsoft Office)
  • Able to work under pressure to achieve objectives within timescales, without compromising accuracy and quality.