IT Director - Consumer

Date Posted: 18/07/2024

Location: London

Job Type: Full time

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Purpose

You will play the leading role in creating a new business unit that will help JUST to diversify its product offering. You will achieve this by leveraging the many strengths of the current Group with those being most relevant existing in our customer insight and our customer handling business.

Job Role Accountabilities

Develop and implement a comprehensive consumer focused technology roadmap that supports the Consumers digital transformation goals and aligns to Just more broadly
Build a new, high performing, team by leveraging your existing network.
Lead the planning and execution of digital transformation projects, including the adoption of new technologies and platforms.
Collaborate with senior leaders to align and commit technology initiatives with business objectives.
Implement customer-centric technology solutions to enhance the user experience and engagement.
Utilise data analytics to gain insights into strategic decisions that drive focus on customer experience.
Oversee resource allocation, budgeting, and vendor management to optimize Consumer technology operations

Qualifications

Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Advanced certifications or relevant industry qualifications are a plus.

Skills and Knowledge

Knowledge of digital systems, software development, data management, cybersecurity, cloud computing and emerging technologies.
Familiarity with software development methodologies, security frameworks, and IT governance best practices.

Experience

Proven experience in a senior leadership role
A consumer-focused mindset with the ability to drive digital innovation and enhance customer experience.
Excellent leadership, communication, and interpersonal skills to collaborate effectively with cross-functional teams, stakeholders, and vendors.
Strong problem-solving and strategic thinking abilities to overcome challenges and make informed decisions.
Track record of greenfield deployments

Why Just?

We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We’ve made good progress so far and encourage our people to make small and meaningful changes in their everyday lives, so that we can protect our planet for future generations.

Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just. We have joined a number of initiatives including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+. There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity.

What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other.

About Us

We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly.

How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things – and will always put the customer first.

That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we’re going to make sure they get it.

We’ve built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy here.

Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It’s also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments here.

What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. We look forward to welcoming you to the team soon.

Apply Now