User Experience Designer
Date Posted: 24/01/2025
Location: London
Job Type: Full time
Apply NowWho are Just?
We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets.
We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement.
That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement.
Purpose
Reporting to the Head of UX, the UX Designer will play a key role in crafting seamless and engaging user and customer experiences. You will work collaboratively across teams to understand user needs, map customer journeys, and design intuitive solutions that deliver value and drive satisfaction. This is a unique opportunity to shape the future of retirement experiences for a new audience.
Role Accountabilities
Conduct user testing (e.g., interviews, usability testing, surveys) to gather insights into the needs, behaviours, and pain points of Gen X users.
Translate user insights into personas, journey maps, and other design artifacts.
Design wireframes, prototypes, and high-fidelity user interfaces that align with business goals and user needs.
Work closely in cross-functional teams, including Product, Engineering, Marketing, and Content, to ensure designs align with strategic objectives.
Partner with the Head of UX to implement design strategies and processes.
Participate in design critiques, offering and receiving constructive feedback.
Ensure designs are inclusive and accessible, meeting relevant standards (e.g., WCAG).
Consider the diverse financial literacy and digital proficiency levels of target users in design solutions.
Contribute to the maintenance and evolution of the design system, ensuring consistency across digital products.
Leverage data to prioritise design decisions and measure the success of design updates.
Skills and Knowledge
Strong portfolio showcasing user-centered design work, including wireframes, prototypes, and customer journey maps.
Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite
A customer-focused self-starter
Understanding of UX testing methodologies and data-driven design principles
Strong communication and relationship building skills
Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
Experience
2-5 years of experience in UX design or related roles.
Experience of working in a fast-paced environment
Company Benefits
A competitive Salary, Pension Scheme and Life Assurance
Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
Private Medical Cover and Income Protection, just in case
A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
Opportunity to progress within your career both in-role and within the company
FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
A variety of Employee Funded Benefits available to you via our Online Benefits Portal
Plus, several additional purchase options available for you and your loved ones