Cloud Operations Engineer
Date Posted: 10/04/2024
Location: London
Job Type: Full time
Apply NowCloud Operations Engineer
Full time (35 Hours per week)
London – Hybrid
Who are Just?
We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets.
We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement.
That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement.
Purpose
The Cloud Operations Engineer is responsible for managing and maintaining IT infrastructure systems and services across Just’s private data centre and hybrid cloud environments.
They will be responsible for supporting the day to day operations within the cloud operations team, whilst working on new project initiatives and technology solutions.
Working alongside the rest of the team in an agile fashion, planning task and projects against business as usual activities, utilizing Azure DevOps boards for backlog items, features and sprint planning
Job role accountabilities
- Act as level 3 escalation for systems and services under the cloud operations team
- Manage and maintain IT infrastructure systems, and services across Just’s private data centre and hybrid cloud
- Work with product owners, architects and technology teams to design, implement and deliver technology solutions
- Proactively monitor and respond to service health alerts across the infrastructure systems and services platforms
- Identify process optimisation opportunities and contribute to and support the implementation of proposed solutions
- Available to be part of a 24/7 on-call support rota
- Create, manage and maintain excellent working relationship with stakeholders across the businesses
- Maintain and manage relationships with vendor and technology partners
- Promote a ‘One Team’ ethos with effective collaboration between colleagues and key stakeholders
- Champion Agile best-practices, processes, and tools in support of service processes
About you
The ideal candidate will have in-depth experience with Microsoft technologies, Office 365 services, Azure services and in scripting and automation.
They will be comfortable working independently and as part of a team, proactively managing their own projects and tasks, confident collaborating with peers and responsible for identifying opportunities for improvements across our systems and processes
Skills, Knowledge and Experience
Highly proficient with Office 365 platform management; Office 365 Qualifications desirable
Experienced with Microsoft Azure and Microsoft Exchange Online
Modern device management & BYOD
On-premise and cloud VDI solutions such as Azure Virtual Desktop Windows 365
Exchange server on-premises and Exchange server online
Managing on-premises platforms for patching, software packaging and deployments
Scripting and automating with Azure PowerShell and Power Automate
Terraform for managing Infrastructure-as-code
Serverless, containerization and orchestration services
CI/CD pipelines in Azure DevOps
Experienced with configuring and administering monitoring platforms
Microsoft Windows Server and associated roles such as Microsoft Active Directory, Group Policy, ADFS, Security, PKI, DNS, DHCP, etc
Good understanding of networking, load balancing, clustering and firewalls
Experience working in an Agile / Scrum environment
Exceptional communication, presentation and interpersonal skills with an ability to extract, translate and communicate meaningful information at all levels
Able to work under pressure and meet deadlines
Strong technical, analytical, and problem-solving skills
Company Benefits
A Competitive Salary, Pension Scheme and Life Assurance
Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
Private Medical Cover and Income Protection, just in case
A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
Opportunity to progress within your career both in-role and within the company
FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
A variety of Employee Funded Benefits available to you via our Online Benefits Portal
Plus, several additional purchase options available for you and your loved ones
Why Just?
We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We’ve made good progress so far and encourage our people to make small and meaningful changes in their everyday lives, so that we can protect our planet for future generations.
Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just. We have joined a number of initiatives including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+. There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity.
What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other.