Technical Systems Analyst
Date Posted: 22/04/2024
Location: London
Job Type: Full time
Apply NowTechnical Systems Analyst
Full time
London - Hybrid
Who are Just?
We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £2bn of assets.
We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement.
That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement.
About the role
Technical Systems Analyst will report directly to the Head of Service Operations and work with the department leads and other teams across the engineering and change functions to ensure that new technologies and product suites are delivered on time, on budget and always with an eye on the in-life capabilities and customer requirements.
In this role, the successful individual will define and manage the transition of business and project requirements to technical requirements for the Platform and Operations teams, whether new, modified, or retired, from development and testing environments into live production.
Key Responsibilities
Requirement Gathering:
Collaborate with business units and technical teams to manage the transition of business and project requirements to identify, define, and document technical changes and objectives, current operational procedures, problems, input and output requirements, and levels of system access.
Technical Analysis:
Translate business requirements into functional specifications and technical requirements.
Analyse and verify requirements for completeness, consistency, feasibility, and conformity to standards
Solution Design:
Recommend improvements and alternative solutions to resolve problems.
Assist with the design of software applications to meet both functional and technical requirements.
Collaboration:
Work closely with software and platform engineers to ensure requirements are implemented correctly and meet the stakeholder’s expectations.
Coordinate and liaise with other project team members to ensure all aspects of the project are in synchronization.
Testing and Implementation:
Assist the QA team in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing.
Participate in the quality assurance process, including integration and system testing.
Documentation:
Create system documentation, user manuals, and training materials.
Maintain and update all system and process documentation as changes occur.
Training and Support:
Provide training to users and other stakeholders on new systems and features.
Provide technical assistance by responding to inquiries regarding errors, problems, or technical questions; train end users and technical support staff as required.
Continuous Improvement:
Research and evaluate alternative solutions and recommend the most efficient and cost-effective solution for system design.
Stay abreast of the latest developments in IT and systems analysis practices to ensure the company benefits from the latest innovations and best practices.
About You
Skills and Experience
Proven experience as a Systems Analyst or similar role.
Technical proficiency, with an understanding of technologies such as: Cloud platforms (Azure/AWS/GCP) and On-prem infrastructure (Server/Storage and Networks) Cloud patterns, PaaS, SaaS terraform
Strong verbal and written communication skills
Ability to manage and maintain relationships with a wide range of stakeholders, from technical teams to senior management.
The capacity to address unforeseen challenges and issues that arise during the requirements and planning process.
Ability to analyse complex situations, derive insights, and make informed decisions.
Skills in negotiating resources, timelines, and priorities among various departments and teams
Capability to lead, motivate, and coordinate teams effectively to achieve desired outcomes
Ensuring that all aspects of requirements from documentation to execution, are carried out meticulously
Willingness to stay updated with the latest trends, tools, and best practices in an evolving technology world
Company Benefits
A Competitive Salary, Pension Scheme and Life Assurance
Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday
Private Medical Cover and Income Protection, just in case
A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets
Opportunity to progress within your career both in-role and within the company
FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)
A variety of Employee Funded Benefits available to you via our Online Benefits Portal
Plus, several additional purchase options available for you and your loved ones